Are you interested in having your carpets professionally cleaned? If so, you’re certainly not alone and the demand for these services is growing every year. However, finding a professional service that won’t let you down isn’t always easy, and in the worst case scenario, choosing the wrong company can result in disaster. But if you take the time to hire a quality service with a proven track record, you’re going to be delighted with the results.
In this guide, we’re going to share several tips that will help you choose your carpet cleaning company without any hassle at all so let’s get straight to it.
Tip 1 Avoid The Cheapest Option
While there’s no denying that everybody likes to save money when they can, shopping around for the cheapest carpet cleaning company is often a poor decision in the long run. Of course, paying less for a carpet cleaning service may seem a good idea at first because you’ll save money in the short term. However, a company that’s significantly cheaper than its competitors will often be using cheaper cleaning products, or performing a less thorough service which is ultimately a false economy.
For this reason, it’s a good idea to make sure you’re paying a reasonable price of your carpet cleaning service because this way you can rest assured you’ll be getting what you expected.
Tip 2 Know What The Service Includes
Next, it’s vitally important to make sure you understand what you’re paying for. The term ìcarpet cleaningî can involve a wide variety activities, so you need to make sure you’re both on the same page in regards to what services will be performed.
In particular, you need to ask whether they will only be cleaning visible areas of the carpet, or will they be moving furniture. What’s more, it’s wise to know whether the job will involve cleaning the stairs, or whether this service costs extra. Finally, you need to know whether the cost includes the cleaning of high traffic areas because some services will include this as an optional extra.
Tip 3 Research Multiple Companies First
With the recent surge in demand for domestic carpet cleaning services, there’s now a wide range of companies available in most towns and cities. However, there’s also little regulation to control who can call themselves a ìprofessional carpet cleanerî, so it’s never been more important to make sure you’re picking the right company.
Keeping this in mind, it’s a good idea to research multiple companies before you settle on any particular one. Fortunately, this has never been easier thanks to the internet and with a few quick searches on Google, you will be able to find testimonials, feedback, and reliable information provided by legitimate users of each carpet cleaning service in the area.
Performing this research is a great way to learn more about the company, as well as receive unbiased information about the service they provide. Overall, taking the time to research a variety of different candidates is crucial for knowing how to choose your carpet cleaning company out of the many options presented to you.
Tip 4 Ensure The Employees Are Screened
It’s nice to believe you can trust anybody who is working for the company, but when you’re letting somebody into your home when you aren’t present, you’re always taking a slight risk. However, most carpet cleaning companies understand that their reputation rests on the trustworthiness and responsibility of their employees. Therefore, most companies will have already performed a variety of criminal background checks and screening procedures to ensure their staff are of the utmost credibility.
During your initial consultation with the company, it’s a good idea to ask about the employees who will be working in your home, and ensure that each of these people is thoroughly checked.
Tip 5 Ask For References
Any carpet cleaning company worth their salt will have a variety of references and testimonials to show you, and this goes a long way towards giving you the confidence and peace of mind that you’re picking a company with a reliable and credible service to offer you.
It should go without saying that the company who has vague or sketchy references, or refuses to share them entirely, is most likely trying to hide something from you and as such, the company should be avoided at all costs.
Of course, in some situations you may be working with a new company who are just starting out so they may very well have the skills and experience to do the job, and they may even offer you a discount in exchange for a reference if you’re happy with the work. Ultimately, taking advantage of such a deal will be up to you because there are both pros and cons to the situation.
Tip 6 Ask About Their Insurance
While carpet cleaning doesn’t seem to be a particularly dangerous job, it can be more dangerous than you would think. After all, using heavy, powerful steam cleaning equipment, as well as powerful cleaning chemicals, can often pose risks to the health and safety of an employee.
With this in mind, it’s important to make sure your carpet cleaning company has the necessary insurance policies in place to cover their staff members and this will also protect you from the potential of litigation if a staff member was to injure themselves on your property.
Tip 7 Check The Service Guarantee
A common feature you will see when you’re trying to choose your carpet cleaning company will be something known as the ìservice guaranteeî. In most cases, this will involve guaranteeing a certain quality of cleanliness after the work has been performed, as well as a variety of other promises such as turnaround time.
It’s wise to pay close attention to the service guarantee, because in the unlikely event that you decide to make a claim, it’s nice to know what promises have been made before the service was performed. Ultimately, these service guarantees will give you great peace of mind that the company is committed to providing an outstanding professional service.
In summary, it’s easy to say that knowing how to choose your carpet cleaning company is vital, especially if you have never hired these services before. But if you bear these tips in mind, you’ll find it simple to pick a service that won’t let you down.